Need-A-Hand · How It Works
Your Concern. A Clearer Next Step.
When something changes at home, you don’t have to figure it all out alone. Need-A-Hand brings your concern and your home’s context together, so we can help you find a way forward.
Tell Us What Changed.
Choose your home, describe the concern, and add photos or a note when you have them. You don’t need to know the solution to ask for help.
Bring Your Home Into View.
Review the property details, related weather context, and documents you include. Your home’s story helps our team understand the concern and what may be useful next.
Connect The Right Support.
Our team reviews your request and helps connect an appropriate next step: an inspection, licensed review, public adjuster, or assistance option. Follow your request in the dashboard.
Sign in to start with your home.
Open Property Persona for the selected home, then open the home details to review available property records. Use the Add information prompt to complete missing funding details. If a record appears to belong to another address, use Email Support in the contact panel and describe the detail that looks wrong.